Cue Points and Animation in Storyline

Aug 06, 2018

I am working on a course that was originally created in Storyline, however, I use Storyline 2. When publishing the upgraded version the text/pictures don't appear. When trouble shooting I have uncovered that the original designer used cue points and animation, that got lost during the upgrade and now seems to require triggers to put the animation into action. Am I missing something... should these features stick with the upgrade or do all new triggers need to be created? 

1 Reply
Alyssa Gomez

Hi there Jenny!

You're right -- all cue points and triggers should remain intact when you upgrade a file to a newer version of Storyline.

Was this file created with Storyline 1, and did you upgrade the file to Storyline 2?

If you don't mind sharing the original file with me, I can test the upgrade on my end and let you know what I find!

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