Custom fonts not displaying properly in a course based on a content library template
I hope there's a simple explanation / fix for this before I have to try and convince my IT department to make company wide changes to the security policies across our browsers... or spend days rebuilding a course...
I'm using one of the Content Library templates, and changing the font family to our brand fonts. When it's in edit mode in Storyline it's fine
However, when it's in Preview, or published to Review the title font changes
and in Review, some users are seeing this
all the letter 'f's have disappeared and the font is completely different.
I found this article https://articulate.com/support/article/Learners-See-the-Wrong-Font-or-Missing-Letters-in-Internet-Explorer in the support pages, but what I want to know is if this is actually related to the template?
I have used the brand font for lots of courses in the past, but rarely use a template. I only did this time because it's a big course and wanted to save a bit of time.
I checked the font family with a non-template slide and that's fine
Convincing the IT department to make the browser changes is going to be challenging to say the least, so what I want to know is if there's anything I can do with the template to fix this, without having to rebuild the whole thing with 'blank' slides?