Data.xml error on IE

Hello Miguel, and welcome to Heroes!

We have seen this error previously. Are you publishing in HTML5? You may want to check out the information here about which browsers support HTML5.

Please make sure you are following the instructions here as far as creating and editing your files. You could also try importing your file into a new Storyline file as described here.

Let us know if this helps.

HI Miguel and welcome to Heroes!

What version of IE are you running the content in? Have you checked to ensure that the Flash player associated with your IE browser is up to date? You'll also want to check that you're accessing the story.html file.

Hi Ashley and Emily,

Thank you for your responses. We tried re-publishing but it did not do anything. We were using IE11. Our technician found out that it's a Javascript issue conflicting with some SCORM scripts. You can count this issue closed. Thanks again!

Regards,

Miguel

Thanks Miguel for the update and I'm glad your IT team was able to assist 

Thanks for the update Miguel!

Hi,

I have this problem on all browsers, on both desktop and laptop. Gan you tell something about the solution plz?

Hi Barend!

Looks like I just responded to a similar question here.