Difference in scores

Hi Garry, 

Is the certificate generated by your LMS or is it the option you can set up in Storyline? The latter is allowing that based on where you've put the "print button" and if you've only included it on the success layer than it'll be available if the user reaches the passing score as set in Storyline. 

If you're LMS is having difficulty calculating the score, you may also want to look at testing it in SCORM Cloud as it's an industry standard to test LMS output. 

Hi Ashley,

Thanks for your reply. The Certificate has been set up in Storyline and the print button is only accessible if the learner achieves 80% or higher. So if they can only print the certificate if they pass.

If, after successfully completing the course, they go back into the training, the status shows as incomplete - status is not retained. Is this likely to be a problem with the Storyline file or the LMS?

I will try testing in Storm Cloud, thanks for the tip. Any idea where the problem may lay? The SCORM file/ setting in Storyline/ LMS???

Kind regards

Garry

Hi Ashley,

I tested the course in SCORM Cloud. My score in Storyline was 90%. SCORM Cloud showed the score as 88.88%. Any idea why this would be? I've attached the SCORM data. Perhaps some may be able to point out where the problem lies?

Thanks

Hi Garry,

Thanks for that update - I'd need to take a look at the original .story file if you're able to share it here? Also when looking for information that is passed between Storyline and the LMS you'd want to take a look at using the LMS debug mode as described here, which is not specific to SCORM Cloud. 

Hello Ashley,

I'll check out the debug mode. I have searched through this file and can't see where the problem lies. I would be really grateful if you could cast your eyes over it and see what you find.

Thanks again,

Garry

Hi Ashley,

Thanks for your help and advice. I have been able to locate the problems in the scoring of the course.

Appreciate your time.
Kind regards
Garry

Thanks for the update Garry and glad you were able to figure it out! 

Hi Gary and Ashley, 

We're facing the same issue. Could you please let us know what the issue was and how you solved it?

Thanks a ton. 

Often it is because the questions have different point values.

Hi Phil, 

All questions in my quiz score the learner 10 marks each. Is that what you meant, that some questions have a different score?

I have a 35 question bank, of which 10 get pulled each time someone takes the quiz. each question is supposed to score them 10 marks each. 

Any other suggestions? I hope Gary or Ashley see this thread soon. 

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