Differences between slide and preview mode

May 06, 2021

Hello Everyone, 

I am creating a course in SL360 now and I've noticed that the content I'm editing looks different in slide view than in preview. 

I am attaching two pictures where you can see the difference related to the caption box and the textbox mismatch.

The difference between the two was bigger before - the text was almost completely out of the textbox - but it is still noticeable.

The difference in phone view is even worse. 

The Story Size is set to 1280 / 720. Is that not working well with other devices?

Can you help me with this please?

I understand that I could possibly move things around to make them match but it would be nice to know the reason so I can avoid having them next time.

Thank you!

1 Reply
Lauren Connelly

Hi Zsolt!

I'm so sorry you're running into this issue with the display! I do not see the same on my end when using 1280x720 as the Story Size. 

Does the same thing happen when you add in another text box on that slide? If not, you might consider replacing that text box and then choosing "Save As."

It would be best to enlist our Support Engineers to look at your project to see what is causing this snag. You can share your project with them in a support case.