Discrepancy in colour and movement in Preview mode
Dec 03, 2018
Good morning!
I have an issue where my PowerPoint slide has animation in it where bars become a certain colour.
When I click "Preview" in the Articulate tab, the colour no longer appears as it should.
This also happens on another slide that that continuous movement, but in the Preview it moves for maybe 5 seconds and then stops.
Any ideas as to why certain slides won't show all the animation or colours?
Note : I did do the latest update of Storyline, I have not tried to publish it yet, but I'm assuming it would look like the Preview.
Thank you!
6 Replies
Hi Stephanie!
Can you help me with a few more details?
Hi Alyssa, Absolutely!
If it helps I preview it by following these steps : Open my PowerPoint Presentation > Articulate Tab > Click on Preview
when I click on preview it simply stays gray the entire slide, no animation or colour. (right picture)
This is one example out of 3 or 4.
Thank you for your help :)
Hi Stephanie,
Let me know when you're able to share - we'll be here, standing by!
Hi Ashley, thank you for your answer!
I actually do not have a .story file as of yet, it's still just a PowerPoint presentation - would that work for what you need?
Oh also, how would I share it privately with you? Thanks :)
edit: with how you described Presenter being a PowerPoint add-on, I believe that's what I must be using then!
Hi Ashley, I noticed that Alyssa said to submit a case to send it privately - I have just submitted case 01617008. Can you kindly review?
I do intend on publishing it tomorrow end of day, so hopefully it'll be an easy fix.
Thank you and have a great day!
Hi Stephanie,
Perfect - I see Rowie grabbed your case and published a copy to share with you. Let him know how that version appears and he'll keep troubleshooting from there.
Happy to follow along and see what the resulting solution is too!
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