I've created a Question Bank and am successfully drawing questions from it in my storyline. However, for one of the questions, I need the learner to have access to the Resources tab. I have it checked to be displayed in the player. However, whenever I preview, the Resources tab is not displayed at all. Is there a way for the Resources tab to be displayed when drawing from a Question Bank?
Since you confirmed that the resource tab has been checked, are you comfortable sharing your file with us to troubleshoot further? You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!
Actually, I was able to resolve the issue. I simply needed to put one slide in the story that was not drawing from the question bank. Once I did that, the Resources tab was present.
Thank you,
Robert Brown
Patient Engagement Center Trainer
Eyecare Partners LLC
15933 Clayton Rd Suite 125 | Ballwin, Mo 63011
P: 636.227.2600 x6210
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This email, including attachments, may contain information that is privileged, confidential, or is exempt from disclosure under applicable law (including, but not limited to, protected health information). It is not intended for transmission to, or receipt by, any unauthorized persons. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you believe this email was sent to you in error, do not read it. Please notify the sender immediately of the error and delete all copies and attachments of the message from your system. Thank you
Thanks for following up and sharing the steps you took to resolve your issue! I'm sure other users discovering this thread will find the information very useful. If you run into any trouble moving forward please let us know and we would be happy to assist further!
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3 Replies
Hi Robert,
Thanks for reaching out!
Since you confirmed that the resource tab has been checked, are you comfortable sharing your file with us to troubleshoot further? You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!
Actually, I was able to resolve the issue. I simply needed to put one slide in the story that was not drawing from the question bank. Once I did that, the Resources tab was present.
Thank you,
Robert Brown
Patient Engagement Center Trainer
Eyecare Partners LLC
15933 Clayton Rd Suite 125 | Ballwin, Mo 63011
P: 636.227.2600 x6210
[cid:image001.png@01D9E0FE.9819C140]
This email, including attachments, may contain information that is privileged, confidential, or is exempt from disclosure under applicable law (including, but not limited to, protected health information). It is not intended for transmission to, or receipt by, any unauthorized persons. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you believe this email was sent to you in error, do not read it. Please notify the sender immediately of the error and delete all copies and attachments of the message from your system. Thank you
Hi Robert!
Thanks for following up and sharing the steps you took to resolve your issue! I'm sure other users discovering this thread will find the information very useful. If you run into any trouble moving forward please let us know and we would be happy to assist further!
Also, It looks like part of your e-mail signature came through when you replied via e-mail. You can remove that if needed by clicking ‘Edit’ beneath your response.