3 Replies
Ashley Terwilliger-Pollard

Hi Joanna,

First I'd suggest checking the following:

  • Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
  • Avoid using special characters, accents orsymbols in your file names.
  • Is your DPI set to 96? 

Also, are you using update 4 of Storyline?