Download Failed with Photos
Mar 31, 2020
I'm having difficulty downloading photos. I'm getting this:
As you can see I was able to download another picture behind, but for certain ones it's not working. I've had no other trouble today, working from home.
4 Replies
I'm checking out as good!
Hi Carla,
Thank you for reaching out!
Just to make sure I am on the same page, are you trying to download images from the Content Library? If so, does this seem to happen with any image you try to download?
Please keep us updated on this!
Yes, I'm downloading from the content library, it's not every picture, just
some.
Hi Carla,
Thanks for clarifying that! I experienced the same issue in that some images weren't showing up, but as soon as I clicked for More, I was able to view additional options.
I'm sorry you were running into this as well! We had a partial outage last week that has now been addressed. Feel free to keep an eye on our status page, as well as subscribe to any outstanding issues to be updated on the progress!
This discussion is closed. You can start a new discussion or contact Articulate Support.