I am working on a quiz that features a drag-and-drop question. The user is to select all correct answers (3 out of a possible 4 answers) and drag them to the drop oval. When I choose correctly and hit "submit," the appropriate "Correct" answer comes up, and I move on. However, when I review my answers from the Results page, this question always shows up as "Incorrect." Any ideas?
For reference, the correct pictures are all the ones that are not rain. I added a Word doc with screen shots to show in a sequence what I'm writing about above.
Thanks for walking us through what's going on. I'm also seeing the correct answers show as incorrect during review — let's dig in!
First, let's look at the drag-and-drop slide's Slide Properties:
What option is enabled for When revisiting? Resume saved state is a good choice when using the review feature so that the review will show what learners answered correctly and incorrectly.
If everything checks out in this area, are you comfortable with sharing the .story file so I can take a closer look? Use this secure upload link to send it along.
You helped me last week to fix an issue I had on a drag and drop interaction with resuming a saved state in my quiz. I've now added a Hover state to the pics in the slide, so that when the user mouses over them, a description pops up. However, I noticed that now, if the learner selects ALL the pictures, the answer pops up as correct. Can you tell me if I need to do something with the hover states now that I've added one to each picture? Or maybe I've turned something on or off that I shouldn't have? I just uploaded the .story file to the link you gave me last week.
5 Replies
Hey there, Michael!
Thanks for walking us through what's going on. I'm also seeing the correct answers show as incorrect during review — let's dig in!
First, let's look at the drag-and-drop slide's Slide Properties:
What option is enabled for When revisiting? Resume saved state is a good choice when using the review feature so that the review will show what learners answered correctly and incorrectly.
If everything checks out in this area, are you comfortable with sharing the .story file so I can take a closer look? Use this secure upload link to send it along.
Hi Katie,
You nailed it on the first try! I had it set to Reset to Initial State. Changing it to Resume saved state was all it needed to fix the problem.
I'm happy to share the .story file if you'd like to check it out. Just let me know.
Thanks for your help!
Mike
Glad that Katie was able to help you, Mike.
We're able to replicate the issue, so no need to share :)
I've added this conversation to our report as we continue investigating.
Hi again,
You helped me last week to fix an issue I had on a drag and drop interaction with resuming a saved state in my quiz. I've now added a Hover state to the pics in the slide, so that when the user mouses over them, a description pops up. However, I noticed that now, if the learner selects ALL the pictures, the answer pops up as correct. Can you tell me if I need to do something with the hover states now that I've added one to each picture? Or maybe I've turned something on or off that I shouldn't have? I just uploaded the .story file to the link you gave me last week.
Thanks,
Mike
Hi Michael,
Thanks for reaching out! It looks like you were in touch with my teammate, Lianne, and she helped you troubleshoot your file to get you moving again!
Anytime you need help, feel free to reach out in the community or get a case started with us using the link below:
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