Drag and drop questions stop working on Edge
Dec 11, 2023
Hi there,
I have an issue with drag and drop questions. When I am testing them on Edge on staging in our LMS (SuccessFactors), they open normally, but when I close the file and open it again, the drop targets stop working and as a result the drag and drop questions are not working. I also tested it in ScormCloud and get the same results.
It happens with SCORM 1.2 and SCORM 2004 4 edition.
I tried it with reset to Initial stage when revisiting and with Automatically decide. I tried it with Classic and with Modern player.
I have created absolutely new file from scratch and created 3 new drag and drops slides from scratch and it worked! BUT when I added more drag and drops (by copying existing that worked), it stopped working after bookmarking. When I deleted those slides and reduced the slides number to three again, it is not working anymore.
Please help!
Storyline version and screenshot of drag and drop behaviour are attached.
1 Reply
Hello Natalia,
Sorry to hear that you ran into this issue, and good call on testing in SCORM Cloud!
I'd like to test your course with the LMS debug mode enabled to see if I could find clues in the logs that could shed more light on what's causing the interactions to stop working. Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done!