Drag Drop correct showing incorrect when reviewed

Hi Cheryl,

You'll want to change the revisiting properties for your question slide from "reset to initial state" to "resume saved state" and then the review will work as expected and show the correct banner. Currently it's acting as if the user hasn't provided the correct answer and therefore showing the review as incorrect.

Hope that helps!

Thank you that fixed that problem. Now I have run into another one.

If you do not answer the question correctly, the Submit button is not working. Its like somewhere I have it set to 'do not submit if not correct.' Any ideas?

Sorry, this is the first time I tried to use this type of question.

Hi Cheryl,

Without seeing your file, and the triggers and submit button it's hard to tell. Is it the player submit button or a custom one? What triggers do you see associated with the drag and drop slide?

I used the player submit button which as the standard Player Trigger. The Drag objects have 2 triggers to have them be hidden when dropped in either tote. The updated file is attached.

Thank you for the help

Just checking to see if anyone has an idea why my submit button will not work if the drag and drop is not 100%.

Any ideas are appreciated.

Hi Cheryl,

I've been testing your course this afternoon and see the behavior you described, but I can't pinpoint something that has caused it. I'm not seeing the behavior when setting up a new drag and drop story. I also tried importing your file into a new Storyline project to resolve any odd behavior and removing all your triggers besides the submit trigger and the behavior persisted on your file. I'd like to know more about how you set this up and ensure you're following along with these guidelines for working on your Storyline files:

• Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior.
• You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
• Avoid using special characters, accents orsymbols in your file names.

Could you let us know if you're able to recreate this behavior on a brand new file after ensuring you're working on your local drive as mentioned?

I worked with Cleo in Articulate Support and a solution was found. I did have to create a new Result page after doing the fix. Below is the fix:

To address the issue with the submit button not working, please do the following:

1) Go inside the Question Bank and edit the Drag and drop question by selecting "Edit Drag and Drop".

2) Select Feedback and set it to "None, then set it back again to "By Question.

3) Select Score and set it to "None", then set it bak to "By Question".

4) Select Save & Close, then republish and test.

I hope this helps others who run into the same problem.

Thanks for sharing your solution here Cheryl

Hi everyone,

I have a follow-up question about the review quiz issue. If you choose "resume saved state" it will let learners review the quiz with correct or non-correct displayed, but it won't allow learners to retake the quiz, for which you need the slide to be reset to initial state, right? Does that mean you have to give them the option to either review or retake?

Hi Ruth,

Happy to help here! 

When adjusting the Slide Properties for a slide, they mainly help you decide how objects will behave when learners revisit the slide: 

If you would like learners to retake a quiz, you could apply a Retry Button on your results slide. For example, if a learner doesn't pass a quiz, this button will allow them to retake the quiz. You can find more details about setting this up here: 

• Choosing Result Slide Features

I hope this helps and please let us know if you have any questions!