Edit Captions Issue

Jan 03, 2018

Hi heroes. 

I am working with the text to speech function in 360 and all is well except for the fact that the captions seem to break sentences up in the middle, or at the end. 


caption 1: We want everyone to go home safely at the end of their working

caption 2: day. 

So I'll go in and manually change this (as well as fixing phonetics). The client will review, and come back wanting a small change: for example, they want to change "their" to "each". Which is easy to do, but then all the captions change back to their original phonetic and bad breaks. So I'm starting all over again on that slide. 

Is it possible to keep the existing caption arrangements and make small changes to the text without it undoing everything? This small issue is killing my time management. 


8 Replies
Alyssa Gomez

Hi there Natalie,

That definitely doesn't sound right, and I'm glad you reached out for help. I'm trying to recreate the issue where the caption is splitting sentences up in the middle, or at the end, but I haven't had any luck.

Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.11.14249.0 in the bottom-right corner. 

Let me know if you're already on the latest update and working from your local hard drive, and we'll keep troubleshooting!

Health Science Hub

Hi Alyssa. Yes, I am on the latest version. Attached is a photo of what it's doing. I wish I didn't have a fix it in the first place, however, I also wish that I didn't have to fix it a second/third/fourth time if I make any changes to the script. 

And yes, also working on the hard drive. :) 

Alyssa Gomez

Thanks, Natalie. I'd like to work with my team to try and recreate this problem--if there's a bug lurking, we want to know about it so we can start looking into a fix!

Would you mind sharing your file with us by clicking here? If you'd rather not send the whole file, even just a few of the troublesome slides will do. Thank you!

Lisa Spirko

Hi Alyssa! What's the status on this? I'm assessing whether TTS would be a good alternative for us. (Recording/editing audio and creating captions manually is ... so ... time-consuming!) I too have noticed that Storyline TTS breaks captions in weird, unnatural places (e.g. middle of sentences), rather than natural breaks (e.g. after periods, or at least after commas). It sure would be nice to not have to manually fix them. My team is leery of TTS as it is because of the robotic voices (although some of them aren't too bad). Having to fix captions certainly isn't going to win them over to TTS. Thanks in advance for the update!

Ashley Terwilliger-Pollard

Hi Lisa,

I looked into Natalie's case, and I saw that my colleague Gerald shared the following with her:

Storyline 360 lets you convert text to speech to quickly narrate your course. However, Text to Speech window is where the Close Caption texts are sourced from. Any changes you make to it will generally affect the overall outline of your Closed Captions. If you wish to edit part of your captions, you'll need to use the Closed Caption Editor where each paragraph can be individually changed without affecting other captions. 

So with that in mind, it was determined to be a feature request to edit those pieces individually.  I'll be happy to let our team know that you'd also like to see this as a feature, and you're always welcome to share more details if you're up for logging a feature request.

Lisa Spirko

Hi Ashley, 

I had assumed that the individual captions could be edited individually. I was commenting more about how Storyline seems to break the captions automatically in odd places. It seems to be a poorly designed feature, to have it break in the middle of a stream of speech instead of at natural pauses. I would like to see Articulate improve the automated TTS-to-captions functionality. Hope that clarifies my meaning... and thanks so much for your response! LS