Elements on Slide Master layouts do not appear or are not editable on slides

Aug 21, 2023

Placeholder text elements are not editable. 
Decorative elements (shapes) do not appear if I also have a placeholder picture element ( I want to be able to add a custom background)

What am i doing wrong?

6 Replies
Steven Benassi

Hi Randall!

Happy to help!

Would you mind sharing a copy of the .story file you are working with and clarifying a bit more about what you are trying to achieve with placeholder text? You can attach the file here in the discussion or share it privately through a support case.

In the meantime, I wanted to share this article which goes into more detail on working with Slide Masters in Storyline 360.

Looking forward to hearing from you!

Jose Tansengco

Hello Randall,

Thanks for sharing a copy of your project file. I tested it and confirmed that its being affected by a known issue where the placeholder image positioned as a background graphic in the slide masters layout moves to the front when an actual image is inserted on the slide. Our apologies for any inconvenience this bug may have caused. The identified workaround is to manually insert objects into the slide and avoid using placeholders.

I've added this ELH post to the bug report so we can notify you as soon as a fix is released. Let me know if we can help you with anything else!

Wojciech Wilk

Any news on this? It really makes use of a placeholder feature limited. In our case we want to have a background cover which has editable artwork to be replaced by the content creators, but it has other non-placeholder elements on top of it. As placeholder items have this fault, non-editable elements drop behind the cover image.