empty slides Jan 09, 2018 By Olga Orrit Hello! I have some trouble with my story. I have all the media insert, but when I click on the slide it's empty though I can see timeline. See attachment. HELP! empty_slide.PNG
Olga Orrit Author over 6 years ago01/09/18 at 5:00 pm (UTC) well, it's really huge. I've figured out which slide caused problems and deleted it. It seems that it helped. I cross my fingers
Alyssa Gomez Staff over 6 years ago01/10/18 at 5:58 pm (UTC) Thanks for the update, Olga. If you run into this problem again, reach out to our Support Team here. They'll help you nail down the culprit!
4 Replies
Can you share your story file?
well, it's really huge. I've figured out which slide caused problems and deleted it. It seems that it helped. I cross my fingers
Thanks for the update, Olga. If you run into this problem again, reach out to our Support Team here. They'll help you nail down the culprit!
thank you! I'll do it
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