Ensuring backwards compatibility between Storyline 360 and Storyline 3

Mar 25, 2021

I am finishing a short course for a client who runs Storyline 3. It is built in 360 because that's what our office has. They require the ability to open and edit the .story file after release, and currently they cannot. I applied a Text Style to the couple of hyperlinks in the course and when the client attempted to open the .story file it threw the error in the attached image.

I reset the Text Style but the client is still seeing the error and is still unable to open the .story file. How can I ensure that the incompatible style is not part of the .story file so they can use it?

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