Hello. We are having a problem with a course, students sometimes report problems with it. Using Chrome's code inspector we get the following warning: DevTools failed to load source map: Failed to load content from https....html5/lib/stylesheets/desktop.min.css.map: HTTP Error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE Could that be the problem and how to fix it? Thank you
I see that you’ve reached out to our Support Engineers and are working with my teammate. You’re in great hands! We’ll continue the conversation in your support case.
We have the same problem. SuccessFactors Learning lms. Can a solution be provided here please?
DevTools failed to load source map: Could not load content for https://redacted/desktop.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Thanks so much for reaching out! I have created a support case on your behalf and included the error message you have provided for our Support Engineers. You will be hearing from them shortly.
We'll continue the conversation over in the support case.
Unfortunately, that didn't fix the problem with endless loading one specific slide in Chrome.
As said, this only occurs in Chrome and only when loaded from a server.
In Firefox there is no problem with the slide and also in Chrome when started from a local folder, all runs fine. I will now try to rebuild the slide differently and see if I'm lucky :-)
@articulate: I can of course share error codes from my Chrome Debug console, if this helps researching.
In my specific case it was an mp4-file I added on the slide, which - for whatever reasons - caused a problem in Chrome when loaded from a server. Maybe something in the video codec or whatever. Switching on Storyline's automatic compression feature on this mp4 solved the issue for me.
11 Replies
Hi Marita,
I see that you’ve reached out to our Support Engineers and are working with my teammate. You’re in great hands! We’ll continue the conversation in your support case.
We have the same problem. SuccessFactors Learning lms. Can a solution be provided here please?
DevTools failed to load source map: Could not load content for https://redacted/desktop.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Hello Veljko!
Thanks so much for reaching out! I have created a support case on your behalf and included the error message you have provided for our Support Engineers. You will be hearing from them shortly.
We'll continue the conversation over in the support case.
Have a great afternoon!
Hello,
I've been testing the recent update and I also encountered this error. Can you post the resolution here please?
Thanks!
Hi Tresa, and welcome to the E-Learning Heroes community! ✨
I'm sorry to hear that you're receiving this error message. I'm happy to help troubleshoot! I'd like to ask a few clarifying questions to start.
I'll look out for your response!
Hi,
I have the same problem - a certain slide doesn't load and in the Dev-Console of Chrome (Version 115.0.5790.110) I receive the
https://redacted/desktop.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
as posted above.
In Firefox, there is no problem, also when launched locally, all runs fine, even in Chrome.
The course is just uploaded on a standard webserver, no LMS.
Do you already have fix or a workaround or some hint what causes this in Chrome?
this error message is only if you open the browser console and has no effect for the operability
background: the library scripts in the web player are minimized and the .map files are only for debugging the javascript (Update: or css)
@articulate: you should fix this glitch - it distracts from the real errors
Thank you, Jürgen!
Obviously, I didn't know this :-)
However, any methods / ideas / fixes / workarounds @ articulate?
the fix is very easy (for articulate*)
remove in the file "./stylesheets/desktop.min.css" the text at the end
and in "./stylesheets/mobile.min.css" the text
or add the files "desktop.min.css.map", "mobile.min.css.map" to the published files
* if you do this for yourself, you have to redo it after (every) publish
THANKS again, Jürgen, very nice!
Unfortunately, that didn't fix the problem with endless loading one specific slide in Chrome.
As said, this only occurs in Chrome and only when loaded from a server.
In Firefox there is no problem with the slide and also in Chrome when started from a local folder, all runs fine. I will now try to rebuild the slide differently and see if I'm lucky :-)
@articulate: I can of course share error codes from my Chrome Debug console, if this helps researching.
Guys, to let you know, I found the problem.
In my specific case it was an mp4-file I added on the slide, which - for whatever reasons - caused a problem in Chrome when loaded from a server. Maybe something in the video codec or whatever. Switching on Storyline's automatic compression feature on this mp4 solved the issue for me.
Thanks again for your support, Jürgen!
Cheers