Error when trying to publish from Storyline to Review

Oct 20, 2020

Hi!

Is anyone else having trouble publishing from Storyline to Review?

I'm getting an error message each time (attached) and have tried the following remedial steps:

- restarting PC

- signing out of Articulate Suite and shutting down PC

- clearing browsing history and cookies

- saving as a new file and trying to publish that

Nothing seems to work. Is there a current known error or a workaround?

Thanks in advance!

EDIT: I am also now getting an error message when I try to Preview the module in SL.

Hello Charlie,

Sorry for this problem you are experiencing.

For my part I do not have this problem, have you checked that your version is up to date and that you have the minimum required configuration?

It is probably an isolated bug (maybe a problem of compatibility with your system, configuration, etc...).

I'm sure the Articulate team will be happy to help you: https://articulate.com/support/contact/case

Have a nice day

Thanks Jonathan,

I opened a new file and imported the slides over. It works now so I think the file had become corrupted somehow.

All sorted! You have a nice day too :)

Thanks for the message Charlie, I would have liked to help you more, but I'm glad you found a solution.

Have a nice day.