installing articulate 3

Apr 04, 2018

I am getting an Install Failed message when trying to install storyline 2 on my pc. (Windows 7 utlimate 64 bit) I get the message:

Install Failed
The storyline installation folder contents appear to have been moved, renamed or deleted. ERROR 80070643

 

any sugestions?

1 Reply
Ashley Terwilliger-Pollard

Hi Alonso,

I'm sorry you've run into some errors installing, but I think we can fix you right up!Ā 

First I saw you had two posts, so I removed the other one to lessen confusion. šŸ™‚

Next I'd want you to theĀ follow the steps here to have a clean install of Storyline 2. When you're going through those please also make sure you're installing Storyline locally as it's not supportedĀ in a server environment.

If you're still hitting that error message, please reach out to our Support team and they'll work with you to collect error logs to see what else is clogging this up.