Hai, We are developed course(customized with 14 languages(each language have 18 slides) when publishing course its not getting publish, showing error message, if i removed master slide content (have separate language tabs (resource, Menu, Glassory etc items), then it will get publish. with include master item its not get publish, Please help with this issues. Its very urgent.
Remove 1 item from Master, and attempt to publish. If it does not publish, remove another item and try to publish. Continue until it does publish. When it does publish, restore not the last item removed, but the next to last item, and publish. Continue until you isolate which exact item or items are preventing publishing. Once you isolate the offending item(s), it will be easier to correct them.
Thanks for sharing the details of what you are experiencing with your project file.
I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
3 Replies
It seems strange issue, you could try to disable your antivirus and try to publish it,
I know there is no relation, but I was facing an issue and these actions solved it.
Remove 1 item from Master, and attempt to publish. If it does not publish, remove another item and try to publish. Continue until it does publish. When it does publish, restore not the last item removed, but the next to last item, and publish. Continue until you isolate which exact item or items are preventing publishing. Once you isolate the offending item(s), it will be easier to correct them.
Hello Ashok,
Thanks for sharing the details of what you are experiencing with your project file.
I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.