Error in Launching from an isolated user? Any guesses?
Just wanted to see if anybody else has come across the following screen when a user attempted to launch a course. It appears to be isolated to his PC seeing as I cannot personally replicate it and about 400 users have gone through the course without error prior to him? Anythoughts? HTML5 error? Just want to know how I can guide him or what is causing the glitch on the user side.
Attached is a PNG of what is screen looks like what should be the launch.
This is a stumper for me. Thanks in advance.