Sorry you're running into this! Is this something you encounter often? Restarting your computer and working locally are the best things to start with.
Some automated backup programs and file sharing programs can momentarily lock files. If you see this error message again, reboot your computer and temporarily disable all backup and sharing programs. If that seems to help, re-enable the backup and sharing programs.
If this is something you see often and it's slowing you down, I'd like our Support Team to weigh in on this. You can reach out to the team here, and they'll investigate further!
I think you may have hit something on the head with my online back up. The nature of how randomly it happens makes me wonder if that is in fact the cause.
7 Replies
Hi Betsy! Looks like I addressed a similar question here.
renaming worked - thanks!!
Glad to hear it Betsy, thanks for the update.
the renaming trick no longer seems to work, I have to restart my computer to solve it. Any reason why this is still happening with SL2
Hi there Ari,
Sorry you're running into this! Is this something you encounter often? Restarting your computer and working locally are the best things to start with.
Some automated backup programs and file sharing programs can momentarily lock files. If you see this error message again, reboot your computer and temporarily disable all backup and sharing programs. If that seems to help, re-enable the backup and sharing programs.
If this is something you see often and it's slowing you down, I'd like our Support Team to weigh in on this. You can reach out to the team here, and they'll investigate further!
Alyssa,
I think you may have hit something on the head with my online back up. The nature of how randomly it happens makes me wonder if that is in fact the cause.
Thanks, Ari. Hopefully we've nailed down the culprit, but if not, be sure to open a case with our Support Team!
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