As Wendy mentioned, there was no attachment here - so I'm taking a guess, that you have encountered the following error message when importing audio into Storyline:
“Unsupported audio file or bitrate.”
Although Articulate Storyline and Articulate Studio '13 support a wide range of audio file formats (AAC, AIF, AIFF, M4A, MP3, OGG, WAV, WMA), not all codecs and bitrates are supported. If you encounter either of the issues described above, we recommend converting your audio files to 16 bit 44 KHZ PCM WAV for best results.
2 Replies
Hi Steve
no attachment - if you are posting via email, the attachments don't get posted...you have to come into the forum.
Hi Steve,
As Wendy mentioned, there was no attachment here - so I'm taking a guess, that you have encountered the following error message when importing audio into Storyline:
Although Articulate Storyline and Articulate Studio '13 support a wide range of audio file formats (AAC, AIF, AIFF, M4A, MP3, OGG, WAV, WMA), not all codecs and bitrates are supported. If you encounter either of the issues described above, we recommend converting your audio files to 16 bit 44 KHZ PCM WAV for best results.
If that's not the error you're seeing, could you share an image here or tell us what it says?
This discussion is closed. You can start a new discussion or contact Articulate Support.