Error message while clicking on Player May 26, 2022 By Monica Kapoor I encounter an error message every time I click on the player and sometimes while reviewing audio recordings. I am using Storyline 3.
Maria Costa-Stienstra Staff almost 2 years ago05/27/22 at 7:38 pm (UTC) Hi, Monica. I'm sorry to hear you are experiencing erratic behavior with the player and audio in Storyline 3. I have a few questions to narrow down the issue: Are you working from a local hard drive? We don't recommend working with files on a network drive. Have you attempted to repair Storyline 3? Here are the instructions. If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.
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Hi, Monica.
I'm sorry to hear you are experiencing erratic behavior with the player and audio in Storyline 3. I have a few questions to narrow down the issue:
If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.