error pop-up
Jan 25, 2015
hello,
I just published my finished storyline project.
i came across a typeerror message while the project returns to the main slide, to access the next chapter.
while this happens, the slideshow appers to stop its timeline, and i cannont continue from there.
the message is:
typeerror: error #1009: cannont access a property or method of a null object reference.
i would appreceate the help to understand what this means, and how I can fix this.
thank you,
6 Replies
Hi Sarit
are you working on your local drive not from a use or network drive and do you have all the assets for the projects stored locally as well before you publish?
yes.
File name length must be less than 260 characters
Hi Sarit,
Where are you viewing your published output? You'll want to ensure you're viewing as described here and as Wendy mentioned ensure you're working on project files and publishing following these guidelines.
hi Ashley,
the problem is not only during publishing, it occurs also while prevewing the entire project.
when we publish the project, we send the link story.html
do you have maybe another idea where this error is comming from?
thank you,
Hi Sarit,
Without seeing the error it's hard to see - but did you look into the elements such as working locally? Are you seeing this on all your .story files? If so, you may want to go through the repair steps detailed here.
This discussion is closed. You can start a new discussion or contact Articulate Support.