Error Report Nov 18, 2013 By Mohan Kumar Hi Friends, Storyline not opening in my system...its showing error report even it is a licensed version. Please find the attached screenshot for reference. 11-19-2013+9-36-11+am.png
Ashley Terwilliger-Pollard Staff over 10 years ago11/19/13 at 10:46 am (UTC) Hi Mohan, Did you recently update your Storyline using update 4? If you did, I'd suggest conducting a repair first, and a repair of the supporting Windows software. If you didn't update yet, I'd begin by doing so and see if the behavior continues.
1 Reply
Hi Mohan,
Did you recently update your Storyline using update 4? If you did, I'd suggest conducting a repair first, and a repair of the supporting Windows software. If you didn't update yet, I'd begin by doing so and see if the behavior continues.
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