I have been working on an Articulate Storyline 360 project for a couple days and now whenever I try to preview or publish I get and error message. I've removed all images. I started a new project and it saves and publishes. Any idea of what's going on? My trial ends in 5 weeks and I need this product for grad school but we are also testing it for work.
Thanks for reaching out. I'm happy to jump in with a few next steps:
If the error report happens in a specific file: It's possible a corrupt object is causing the preview and publish to break. These steps to import the slides into a new project should help.
If in multiple files: A fresh installation of Storyline 360 should help. Here are the steps.
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Hi Gen,
Thanks for reaching out. I'm happy to jump in with a few next steps:
If in multiple files: A fresh installation of Storyline 360 should help. Here are the steps.
If the message remains, use this link to connect with our Support Engineers. They'll work closely with you to remove that roadblock!
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