Storyline Bug
May 16, 2017
By
Emily Uhm
Hi,
I was almost done with a project and suddenly a white box with an X mark appears on one of the slides (Lesson Summary). I deleted the slide and then it happened to another slide. Before trying any further, I wanted to see if anyone had this issue before and knows how to fix it. Attached are the error page (no error message was given) and my .storyline project. Thanks in advance for your help.
6 Replies
Hey Emily,
Well that's definitely not fun to see! Sorry you keep running into it. Thanks for reaching out and sharing your file and that screenshot.
I'm glad that you've been able to continue working, but let's see if we can figure out what's causing it so it doesn't keep happening. I can imagine it's been frustrating!
Where is your file saved to when you're working in it? Is it right on your local computer or are you working from a network/shared drive?
Let me know! ☺️
Hi Ali,
Thanks for your response. I tried different things, but none of them worked. The error screen keeps coming up and I can't proceed. I just hope that I don't need to re-do everything.
I saved the file on my local computer, Documents.
Thanks for letting me know, Emily. I definitely don't want you to have to re-do everything, either!
If you haven't tried this yet, import all your slides into a new file and work from that one.
Keep me posted if you continue to see it happen in the brand new file, too.
Ali, I can't import slides because it doesn't allow me to publish or preview the project. It's .story file, not output or zip file.
Create a new project, and add a new slide. Choose import and Storyline. it will only import from the .story file, and if there is one slide or object that is causing the trouble, importing will frequently import all but the problem.
Hey Emily,
Sorry if what I was suggesting wasn't clear! You can import slides from another .story project file into a new one right within Storyline.
I did a quick screen recording of the process I'm describing which you can take a Peek at here. I also attached the new file I created for you here.
Let me know how it works for you!
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