All day! But not on all files. I've been getting an error when publishing to LMS - please see picture attached. This is stopping me from completing my work. Please tell me what to do. I've resaved the file several times and opened the newer versions but the same thing happens every time.
I'm so sorry to hear that you're experiencing this issue. I've opened a support case on your behalf so we can investigate what's going on. You'll be hearing from one of our Support Engineers soon via email.
Thank you for reaching out. I did find a solution in the forum. It was due to saving on a server vs. local desktop. Thanks for your help 😊 Lesson learned!
[cid:image001.png@01D98266.3E685400]
Department of Justice and Public Safety /
Ministère de la Justice et de la Sécurité publique
20 rue McGloin Street
Fredericton, N.B. E3A 5T8
Tel: (506) 230-3292
Fax / télécopieur (506) 453-3044
Cheryl.Whitney@gnb.ca
Disclaimer
This e-mail contains confidential information intended only for the person(s) to whom it is addressed. It may also be privileged or otherwise protected by other legal principles. Any unauthorized disclosure, use, dissemination or copying, in whole or in part, is strictly prohibited. If you are not the intended recipient, please notify the sender immediately and delete this e-mail and any attachments from your computer system and records. Thank you.
Thanks for following up and sharing the solution that worked for you! I'm sure others who come across this thread will find it very useful!
Also, it looks like part of your email signature came through when you replied via e-mail. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help!
4 Replies
if the error message appears - please click on the blue text button "information", then a second window will open with more informations
just copy the text from the second window and post it here
or you could open a support case
Hi Cheryl,
Thanks for reaching out!
I'm so sorry to hear that you're experiencing this issue. I've opened a support case on your behalf so we can investigate what's going on. You'll be hearing from one of our Support Engineers soon via email.
Thank you for reaching out. I did find a solution in the forum. It was due to saving on a server vs. local desktop. Thanks for your help 😊 Lesson learned!
[cid:image001.png@01D98266.3E685400]
Department of Justice and Public Safety /
Ministère de la Justice et de la Sécurité publique
20 rue McGloin Street
Fredericton, N.B. E3A 5T8
Tel: (506) 230-3292
Fax / télécopieur (506) 453-3044
Cheryl.Whitney@gnb.ca
Disclaimer
This e-mail contains confidential information intended only for the person(s) to whom it is addressed. It may also be privileged or otherwise protected by other legal principles. Any unauthorized disclosure, use, dissemination or copying, in whole or in part, is strictly prohibited. If you are not the intended recipient, please notify the sender immediately and delete this e-mail and any attachments from your computer system and records. Thank you.
Hi Cheryl!
Thanks for following up and sharing the solution that worked for you! I'm sure others who come across this thread will find it very useful!
Also, it looks like part of your email signature came through when you replied via e-mail. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help!