5 Replies
Brian Batt

Hi Mitch,

I wanted to check with you and see if the issue has been resolved.  If not, try the following:

1.  Open up Word

2.  Create a new document and save it

Sometimes, there will be an update to Word that requires re-activation.  Thus, we're unable to actually publish to Word until the activation has been completed.  Alternatively, there may be some other dialog box that pops up when Word starts that prevents us from using the process.  Just make sure that Word will open and work as expected.