Error while Publishing course to video format Aug 24, 2022 By Sachin skashyap@thiess.com Hi my name is Sachin, I am facing an error every time while publishing the course in video format. Is there any solution for this error? Capture.PNG
Sachin skashyap@thiess.com Author over 1 year ago08/24/22 at 10:21 am (UTC) one more thing, While the same file is published from another system.
Luciana Piazza Staff over 1 year ago08/24/22 at 1:12 pm (UTC) Hi, Sachin. Thank you for sharing the screenshot! Am I understanding correctly that you are able to publish this file successfully on another computer? If you navigate to the folder where your published output is on that device, are you able to open the video file? If not, can you share the .story file either publicly here or privately through a support case so we can investigate what's happening?
2 Replies
one more thing, While the same file is published from another system.
Hi, Sachin.
Thank you for sharing the screenshot!
Am I understanding correctly that you are able to publish this file successfully on another computer?
If you navigate to the folder where your published output is on that device, are you able to open the video file?
If not, can you share the .story file either publicly here or privately through a support case so we can investigate what's happening?