Could you please help me to fix an error? An error appears after I try to preview an entire project (at the same time it is possible to preview just one slide).
P.S.: The project is very big and it is for the company (due to this reason I can not upload it here, but I have added an attachment where you can see the text of the error)
I'd start by checking out the best practices for working on Storyline projects here. Often when folks aren't following those it could lead to odd behavior, crashing and ultimately file corruption. If it's only this file that caused the crash, you could try importing each slide into a new project and previewing throughout to see what slide when a part of the whole, is the culprit.
Next, you'll also want to check that you're on the latest update of Storyline 3, build 3.6.18134.0. You can check by going to the "Help" Tab -> "About Articulate Storyline".
Finally, it's worth looking at the repair of Storyline if you're seeing this on each and every file.
4 Replies
Hi Maryna,
I'd start by checking out the best practices for working on Storyline projects here. Often when folks aren't following those it could lead to odd behavior, crashing and ultimately file corruption. If it's only this file that caused the crash, you could try importing each slide into a new project and previewing throughout to see what slide when a part of the whole, is the culprit.
Next, you'll also want to check that you're on the latest update of Storyline 3, build 3.6.18134.0. You can check by going to the "Help" Tab -> "About Articulate Storyline".
Finally, it's worth looking at the repair of Storyline if you're seeing this on each and every file.
Thank you, Ashley!
The problem was solved by cutting out a slide with video.
By the way, the same error used to happen earlier after editing video in Articulate Storyline.
Why does it happen? Who is that much unfrienly to videos, is it my laptop or Storyline?
P. S. Storyline 3 is on the last update (it has been reinstalled approximately a month ago)
Hi Maryna,
It could be caused by not following along with these guidelines or an element of corruption within the original file itself.
This discussion is closed. You can start a new discussion or contact Articulate Support.