1 Reply
Christine Hendrickson

Hi Karen,

Sorry about the trouble you're having with this. Errors are never fun, but hopefully we'll have you up and running soon!

First, ensure your Articulate files (Storyline, PowerPoint file etc) are all local hard drive (typically your C: drive). Working from a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes you've made to your project, and loss of resources. For more information, take a look at this article.

And if you haven't done so, download and install the latest Storyline software (Update 1). This is to ensure you are running the version with latest enhancement and fixes. 

After installing the latest version, restart your computer then test your software again. 

Let me know if you continue to see this error message after taking the steps above.

Thanks!