Exception During Import Powerpoint
May 24, 2013
By
Deniz Olcay
I'm getting this when i import a articulate presenter 09 powerpoint into storyline. It's on my desktop and doesnt have special characters. any idea what the issue might be? I tried importing 1 slide vs. all of them and i still get the same issue, so the problem cant be isolated to one slide within my slide deck.
weird thing is i've imported others and they work fine.
3 Replies
Hi there Deniz,
Are you having any trouble opening this file in PowerPoint as well?
Looks like you're doing it right - any chance you could share the PowerPoint file, so I could try importing it into a Storyline course?
Thanks!
I have no trouble opening the presentation in powerpoint. it's just when i try to import. i'd rather not share the presentation in a public forum. if you have an email, i can share.
deniz
Hi Deniz,
No problem, I totally understand if you want to keep it private.
If you'd like, you're welcome to send the PowerPoint file over to us in a support case. Any information sent to us will remain confidential.
You'll be able to attach the .PPT file on the second page of the following form:
Articulate Support - Submit a Support Case
Please be sure to include a description of your issue. Please also include the URL for this thread in the form. Also, please share the case number with me. You're welcome to do so here, or in a private message. This way I can follow the progress of the case and update this thread.
Thanks again, Deniz!
Christine
This discussion is closed. You can start a new discussion or contact Articulate Support.