I want to exit course but I can't do it. When I click on exit button, Nothing Happened. What should I do ? (Message is shown when open with chrome browser)
So two things - there are some known reasons why the exit course trigger doesn't work detailed here. But also, if you're viewing the published content locally it may not work as expected. You'll want to ensure you're testing it by uploading the published content to the intended environment as described here.
I have read all the documents about this, and have tried some of the recommendations, only one working for me is open in a new window, which may have other implications
Hi Colin. Thanks for that information. You mentioned trying the recommendations -- were you able to use the suggestion in the LMS section of this article that Ashley shared above?
The LMS might be overriding the trigger to close the course without that change. I just wanted to confirm your troubleshooting so far. Thanks!
I replaced both in the C Drive EXIT_BEHAVIOR = “ALWAYS_CLOSE & EXIT_BEHAVIOR = “ALWAYS_CLOSE_TOP , it didn't work, I republished and in the player selected to open in new window and that worked, but that can also cause problems as some web browsers stop pop up windows from opening
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Hi Fang,
So two things - there are some known reasons why the exit course trigger doesn't work detailed here. But also, if you're viewing the published content locally it may not work as expected. You'll want to ensure you're testing it by uploading the published content to the intended environment as described here.
Hi Ashley,
I have read all the documents about this, and have tried some of the recommendations, only one working for me is open in a new window, which may have other implications
Has anyone come up with a simple work around?
Thanks
Hi there Colin, sorry you're having trouble! Can you help me with a few more details?
Hi Alyssa,
Sorry in my delay,
I am using SL2, Publishing in Scorm 2004 3rd Edition, published and zipped for LMS, on our LMS Docebo
Thanks
Colin
Hi Colin. Thanks for that information. You mentioned trying the recommendations -- were you able to use the suggestion in the LMS section of this article that Ashley shared above?
The LMS might be overriding the trigger to close the course without that change. I just wanted to confirm your troubleshooting so far. Thanks!
Hi Crystal,
I replaced both in the C Drive EXIT_BEHAVIOR = “ALWAYS_CLOSE & EXIT_BEHAVIOR = “ALWAYS_CLOSE_TOP , it didn't work, I republished and in the player selected to open in new window and that worked, but that can also cause problems as some web browsers stop pop up windows from opening
Thanks
Colin
Hi Colin!
Do you experience the same issue when uploading/testing the content via SCORM Cloud as well or is this issue limited to your LMS?
Hi Leslie,
I have never uploaded anything to Scorm Cloud but will try it out,
Thanks
Colin
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