I have used the action 'Exit course' at the end of an Articulate to prompt users to close the window and return to the main screen. It has worked fine in the html5 content on an iPad until we updated to IOS8. Does anyone know if this action works with IOS8 and, if not, is there a work around to achieve the same outcome.
We have Storyline 1 installed (Update 6 - Build 1407.2208). I don't think the documented issues identified in the link are the problem. The action (used in more than 20 Articulates ) works fine in the html5 version on all devices that we have tested except with the recent iPad upgrade to iOS8 (i.e., it worked on an iOS7 iPad).
3 Replies
Hello Margaret, and welcome to Heroes!
The Exit Course trigger has been known to cause issues. Here is some documented information to look at.
This is a known issue in iOS 8 as well, and it has been reported to the QA team for review.
Hi
We have Storyline 1 installed (Update 6 - Build 1407.2208). I don't think the documented issues identified in the link are the problem. The action (used in more than 20 Articulates ) works fine in the html5 version on all devices that we have tested except with the recent iPad upgrade to iOS8 (i.e., it worked on an iOS7 iPad).
Thanks
Margaret
Hello Margaret,
This issue with iOS 8 has been reported to the QA team. For now people with iOS 8 devices will have to close the browser window to exit the course.
I do not have a timeframe on when this will be fixed, but you can check back here for more information at a later date.
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