We've upgraded from Storyline 2 to Storyline 3 and it works great for the most part. When I publish, I see an issue with layers: I have a button that exits the current layer to display the base layer. The base layer, however, disappears when exiting the layer you are currently viewing. What's happening? Is this a common error?
Thanks, Lindsey for sharing the file! I tested this in Storyline 3 Update 3, and uploaded here to SCORM Cloud.That example allowed me to close out from the layers and return to the slide 1.6. Can you test it for me? I was using Chrome version 66 on Windows and viewing the HTML5 output.
Unfortunately not - the E-Learning Heroes Community is public. It looks like you edited your post to remove the file, so I can do the same for the link I shared.
If you need to continue working with us privately, you can message our Support team here.
6 Replies
Lindsey
I've never seen this, but that doesn't mean it's not a common bug. Can you upload your .story file so we can try and troubleshoot?
Thanks, Trevor. Here it is. It happens on slide 1.6 (only when it's published in SCORM 1.2, not in preview mode).
Thanks, Lindsey for sharing the file! I tested this in Storyline 3 Update 3, and uploaded here to SCORM Cloud. That example allowed me to close out from the layers and return to the slide 1.6. Can you test it for me? I was using Chrome version 66 on Windows and viewing the HTML5 output.
Hi Ashley,
Thanks for your reply. I'll test it out as well but it was working fine on my end, I wonder if it was just a glitch. I'll keep you posted.
Thanks,
Lindsey
Is there a way to mark this video or thread private since this belongs to a company I work for?
Hi Lindsey,
Unfortunately not - the E-Learning Heroes Community is public. It looks like you edited your post to remove the file, so I can do the same for the link I shared.
If you need to continue working with us privately, you can message our Support team here.
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