Export to Word

Dec 21, 2023

I'm getting an error when trying to publish my course to Word (happens with normal and x64 version of Articulate 360):

"Storyline 360 can't reach Microsoft Word and failed to publish the project. Make sure you're using a supported version of Microsoft Word."


I did try resetting the Trust Center defaults in Word, but the error is the same. Also, I tried moving the file from a network drive to my desktop to see if that makes a difference, but no improvement.

3 Replies
Steven Benassi

Hi Kassidy!

Sorry to hear you're also having trouble publishing from Storyline to Word. I'd be happy to help!

If you've confirmed that you are working locally, and a repair of your Storyline installation doesn't do the trick, would you be comfortable sharing a copy of your .story file for testing?

Feel free to upload it here in the discussion, or privately through a support case. We'll delete it from our system once troubleshooting is complete!