Exported Simulation to Review 360 Does Not Play Audio Track

Mar 15, 2021

Hello...I'm working with a Storyline simulation that has accompanying audio. When I publish the file to Review 360 the simulation plays fine, but the audio for the individual slides is not playing. Closed captioning is working, but not the audio. Thoughts?

1 Reply
Lauren Connelly

Hi Andrew!

I'm happy to help! It sounds like you've published your Storyline 360 course for Review 360, and the audio isn't playing. I'm interested to hear if this is happening in a specific browser, or do you see this behavior with multiple browsers like Chrome, Edge, Internet Explorer, and Firefox?

Additionally, when publishing to the web, are you noticing the same behavior where the audio doesn't play?

If you'd like us to take a look at the project, feel free to attach it to this discussion or privately upload it to our team in a support case.