Exporting Gifs in Storyline

Nov 02, 2016


I've got an issue while working with gifs. I've seen there have been discussions about gifs issues but I haven't seen a discussion with this problem.

Importing and playing gifs works perfectly fine, and even if I preview the slide containing the gif it looks perfect. The issue comes when I export the project; gif looks very low quality, and the color red blinks with white.

On export settings, I set up image quality at 100%, and they still look the same.


Any help or information would be greatly appreciated!


6 Replies
Ashley Terwilliger-Pollard

Hi Maggie,

Do you mean when you publish the GIF you're seeing this set up? What publish method are you using (web, LMS, etc.)? Also where are you viewing the published output? Are you viewing it locally or within the intended publish environment? Lastly, did you confirm that you're on the latest update of Storyline 2 Update 11?

Ashley Terwilliger-Pollard

Hi Pierre,

Thanks for sharing those images here. I can see what you've pointed out, and if memory serves me correct I believe it was an issue you discussed with our Support team before? I know that typically for these issues it's always something our team will want to take a look at the actual gif file and test it out in Storyline and a few different devices, as in this older thread it's not always something we can easily replicate. 

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