Currently we are having an issue when clicking on external sources in our Storyline courses. The document or whatnot will pop up in a new window but then it will minimize the course window to the background. Once you exit out of the pdf or external source the student won't know where the course is unless they know to look on their bottom toolbar. Any way to keep the course window running in the foreground when linking to outside sources?
Sorry here is an example of one slide that is showing that behavior from Storyline. The first trigger for the sensory perception button was linked to a file in the resource tab. This was suggested in one of the posts here but it still doesn't work in Chrome. Also the player is disappearing for this slide for some odd reason.
It looks as though you are linking to files that are on your H Drive, you want to be sure that you are utilizing your local drive for your entire project.
Also, these slides have different players selected. Slide one is custom and slide two is utilizing the default.
Please be sure that you are following the directions here when adding resources.
Also, I am unable to test the actual issue that you are reporting because the files are on your computer.
We are still having an issue with the module window being covered up by our hyperlinked popups but only in Chrome. The popup comes up fine but the only way to go back to the module is by doing alt tab. Since the hyperlink is opening I do not believe it is an issue of publishing from our local drive. I even tried to put the hyperlinked documents on my desktop and I observed the same behavior. I have tried triggered with a hyperlink directly to the file and also by story_content/external_files/MyFile.pdf as suggested. Here are screenshots of what’s happening.
Hi Beth! So it looks as if you are saying that the pop-up is happening in a new tab as opposed to a new window. That is a browser setting and is probably why you are only seeing this happen in Chrome :)
Hi Vimal! This thread is a bit dated, but looking back over the conversation, it seems that this may be a browser setting. Looks like Lynne also provided a workaround to avoid potential browser settings and compatibility. Have you looked into any of these solutions?
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Hi Beth!
Would you be able to share your .story file so that we can have a look?
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Hi Beth!
Looks like you sent along your published output, but I am looking for the project file, which is the .story file.
Sorry here is an example of one slide that is showing that behavior from Storyline. The first trigger for the sensory perception button was linked to a file in the resource tab. This was suggested in one of the posts here but it still doesn't work in Chrome. Also the player is disappearing for this slide for some odd reason.
Hi Beth!
It looks as though you are linking to files that are on your H Drive, you want to be sure that you are utilizing your local drive for your entire project.
Also, these slides have different players selected. Slide one is custom and slide two is utilizing the default.
Please be sure that you are following the directions here when adding resources.
Also, I am unable to test the actual issue that you are reporting because the files are on your computer.
We are still having an issue with the module window being covered up by our hyperlinked popups but only in Chrome. The popup comes up fine but the only way to go back to the module is by doing alt tab. Since the hyperlink is opening I do not believe it is an issue of publishing from our local drive. I even tried to put the hyperlinked documents on my desktop and I observed the same behavior. I have tried triggered with a hyperlink directly to the file and also by story_content/external_files/MyFile.pdf as suggested. Here are screenshots of what’s happening.
Hi Beth! So it looks as if you are saying that the pop-up is happening in a new tab as opposed to a new window. That is a browser setting and is probably why you are only seeing this happen in Chrome :)
Hi Beth
I've experienced the same issue with Chrome and can share a possible workaround.
If you create a light box slide which contains a link to your external resource(s) (that open in a new window) - the module will remain visable.
Regards Lynne
Thanks for sharing Lynne :)
I am also having the same issue in my course. But it's only in chrome. others browsers are perfect.
Hi Vimal! This thread is a bit dated, but looking back over the conversation, it seems that this may be a browser setting. Looks like Lynne also provided a workaround to avoid potential browser settings and compatibility. Have you looked into any of these solutions?
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