Extra space on the right and left sides of Storyline player that I can't get rid of :)

Hi Brooke

go into storyview and view each slide properties...One of them will have something ticked like menu or notes that is displaying as that side space.  So even if you don't have player properties for side panel menu or notes selected, if it is ticked in one of the slides SL will 'allow' for it.

Thank you Wendy! That was it!!!! :) 

Glad you found it...yay

Glad that Wendy was able to assist you here Brooke!

This helped me too! However, I'm still finding that there is blank space at the bottom of slides. See the attached file; Slide 1.1 has the shape aligned to the bottom of the slide, and Slide 1.2 has it aligned about 1 or 2 at a -2 on the Y axis.

Any ideas?

Hey Eric! 

Thanks for including your file here! How much extra space are you seeing at the bottom of the slide -- one or two pixels, or more than that?

Also, what version of Storyline are you using? To check, click the Help tab, then click About Storyline. If you're using Storyline 360, you should see 3.17.16188.0 in the bottom-right corner. 

Hi, Eric. Thanks for the extra detail, and for bringing this to our attention!

I see a logged issue where our team is looking into the following behavior: slides show a thin white border between the slide and the player–where your project matches the report's description.

I've tagged this discussion, so we can keep you updated with new information. Stay tuned, and we're standing by if you need anything else!

Hi all,

Great news today - Storyline 360, build 3.31.19951.0 is available today!

It includes a fix for the issue where white lines or borders could appear around slides in published content.

Updating to the latest version is free and easy for Articulate 360 users following the steps outlined here.  

If you run into any trouble, let us know here in the E-Learning Heroes Community or message our Support Team. We're here to help! 🌟 

I am still seeing the empty space on either side of my course. I have set my dimensions to the 16:9 setting, is this a problem? I only hve 2 slides at this point and menu is unchecked every spot I can think of. 

Hello Gigi!

I'm happy to help! If you're looking for more room for your slides, I'd also consider removing the Player's controls. You can do this by switching the controls to OFF. 

I'd also recommend choosing to launch the course in a browser window and set the window to display at full screen. Here's what that setting looks like in the Player: Link

Please let me know if you have any questions!