7 Replies
Donna Cater

Hi. I'm able to preview the project, but now when I attempt to publish to my desktop before importing to our LMS it fails to publish - saying something went wrong.

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Donna Cater | Acting Training Designer | Skills Development
London Underground | Floor 2, 13 Allsop Place |
Baker Street Complex, London, NW1 5RT
Mobile: 07738 142586 | Auto: 50619 | email: donna.cater@tube.tfl.gov.uk

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Leslie McKerchie

Hi Donna!

Did you import into a new file and try it then or is that when you received the error? Have you attempted the repair yet?

If you need me to take a look, you are welcome to share your .story file here.

Also - please note that replying to the forums via e-mail attaches your signature, but you are welcome to pop in and edit if needed.

Donna Cater

Hi Leslie.

Thank you so much for your support! I now think the problem is our internal IM - we have lots of security on our system, and won't be able to send out more than 40mb via email - the video is 72mb! Another of my colleagues tried to publish with a video, and this also failed - which is why we need our IM to have a look.

Kind regards

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Donna Cater | Acting Training Designer | Skills Development
London Underground | Floor 2, 13 Allsop Place |
Baker Street Complex, London, NW1 5RT
Mobile: 07738 142586 | Auto: 50619 | email: donna.cater@tube.tfl.gov.uk

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The contents of this e-mail and any attached files are confidential. If you have received this email in error, please notify us immediately at postmaster@tfl.gov.uk and remove it from your system. If received in error, please do not use, disseminate, forward, print or copy this email or its content. Transport for London excludes any warranty and any liability as to the quality or accuracy of the contents of this email and any attached files.

Transport for London is a statutory corporation whose principal office is at Windsor House, 42-50 Victoria Street, London, SW1H 0TL. Further information about Transport for London’s subsidiary companies can be found on the following link: http://www.tfl.gov.uk/corporate/about-tfl/

Although TfL have scanned this email (including attachments) for viruses, recipients are advised to carry out their own virus check before opening any attachments, as TfL accepts no liability for any loss, or damage which may be caused by viruses.
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Leslie McKerchie

Thanks for the update Donna! Just be sure to reach out if you need our assistance.

I wanted to mention again that your e-mail signature is published in the forums, but you are welcome to edit if needed. Simply click view to see this in the forum, scroll to your post, and click 'Edit' on the bottom of your post to remove the information if needed.

Donna Cater

Thank you for all your support - it's so frustrating at times. Took your advice regards my signature too!

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The contents of this e-mail and any attached files are confidential. If you have received this email in error, please notify us immediately at postmaster@tfl.gov.uk and remove it from your system. If received in error, please do not use, disseminate, forward, print or copy this email or its content. Transport for London excludes any warranty and any liability as to the quality or accuracy of the contents of this email and any attached files.

Transport for London is a statutory corporation whose principal office is at Windsor House, 42-50 Victoria Street, London, SW1H 0TL. Further information about Transport for London’s subsidiary companies can be found on the following link: http://www.tfl.gov.uk/corporate/about-tfl/

Although TfL have scanned this email (including attachments) for viruses, recipients are advised to carry out their own virus check before opening any attachments, as TfL accepts no liability for any loss, or damage which may be caused by viruses.
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