Feedback Master

Hi Paolo!

It's hard to nail down the culprit for these types of scenarios! Would you mind sharing a screenshot of what you're noticing when using the Feedback Master?

Hi Lauren, 

Thank you for your reply!

I have provided a word document with screenshots of the file highlighting the problems I am having.

Hi Paolo!

Interesting! Have you seen this in multiple courses or just this one? 

Also, did you build this entire course in Storyline 360 or have you upgraded the file from previous versions of Storyline? For example, built the course in Storyline 2 and then upgraded it to Storyline 360.

I'd like our Support Engineers to take a look a look at the file. Please use this link to share the file with them. I'll be following along to see what the culprit is!

Hi Lauren,

I have seen this in multiple courses. 

I designed all of these courses in Storyline 2 and have upgraded them to Storyline 360.

Ok perfect I will upload the file now. Thank you for your help! 

Hi Paolo,

Thanks for submitting your case with our support engineers! I see that your file is currently being tested, so be on the lookout for a response soon. 

I'll follow along as well and share any relevant insight here!