Feedback Master not functioning

Feb 25, 2021

In my scene, I have formatted the Feedback Master slides the way I want.  When I go to slide view, however, it would not use the feedback master.  I was able to recolor some parts of it manually, but unable to change the black background or add a white background to the circle of correct and incorrect on top.  I also haven't been able to center align the text properly, even manually.  

I had this same problem 6 months ago when I had an Articulate free trial (feedback master showing one thing, slides another).  Everyone agreed it shouldn't have happened...but no one had a fix.  I've deleted and redownloaded Articulate 360.  I have a team subscription through my office.  However I'm still experiencing the same issue in a totally different project.    

Please see attached.  Anybody have a suggestion?

1 Reply
Becca Levan

Hi Jill, and welcome to E-Learning Heroes! ⭐️

Thanks so much for describing what you're experiencing, and including your file for us to look at! 

Sorry you're still hitting this snag with the slides not matching your Feedback Masters! To help get to the bottom of this, I've opened a case with our support engineers on your behalf. Someone should be in touch soon with next steps — Stay tuned!