Files in Resources not working (wmv)

Hi,

I have some files in the Resources tab and all work perfectly apart from a film that we need to put in there.

It's a .wmv file, which should be OK (it certainly doesn't throw up any errors when it's uploaded and the file itself isn't corrupt), however when it is published and tested, when you click on it, all that appears is a mountain of error code like below.

Are .wmv files not supported in the Resources tab? Or is there a file size limit?

Any help appreciated!

Lindsey

 

Code:

0&²uŽfϦ٪bÎl'¡Ü«ŒG©ÏŽäÀ SehàÓ>zo‚÷E ç­þO±›•±Ðüƒµå£Òª 0<á¢Êì¡ù ÂÂõµ¿_.©ÏŽãÀ Se¯ÒÓ«º©ÏŽæÀ Se©FC|àïüK²)9>ÞA\…' en-gbêËøů[wH„gªŒDúLʐ AspectRatioX(AspectRatioY! IsVBR4DeviceConformanceTemplateM0 IsVBR4 DeviceConformanceTemplateMP@ML.WM/WMADRCPeakReferences;(WM/WMADRCPeakTargets;4WM/WMADRCAverageReference³ .WM/WMADRCAverageTarget³ NumberOfFramesÛNumberOfFrames”]‹ñ&„EìGŸ_eRÉtÔßÊ E¤ºš«Ë–ªèH ÏI† uGpFŠn55ufÍ,*âÖÚ5ѐ4 ÉI¾[ÑþÔÓˆOEðí\E™ž$"Ë¥ærÆ2Cƒ™©iR[ZX×¼I/8Ç› ¶á«7Ë¥ærÆ2Cƒ™©iR[Zn ¡Ïe«% è¢bP”½Æ†Iƒ£Çy!·3­ß)âÖÚ5ѐ4 ÉI¾&è­; k?äH¬¨×a=âϧ. ÿÿ@¤ÐÒãÒ—ð É^¨PŒWMFSDKVersion 12.0.7601.17514WMFSDKNeeded0.0.0.0000 IsVBR(ASFLeakyBucketPairsrÀ]áïZ0u8ìGȯ¿“.â7#ÂƱ€©/n0WŠw ¡Æ™# ð@B‘À\ @KL €–˜VBR Peak«% Buffer AverageÏeÜ)âÖÚ5ѐ4 ÉI¾,*âÖÚ5ѐ4 ÉI¾@Rц1У¤ ÉHöARц1У¤ ÉHö$Windows Media Audio 10 Professional. 48 kbps, 44 kHz, 2 channel 16 bit 2-pass VBRbWindows Media Video 9WMV3‘Ü··©ÏŽæÀ Sez@žiøM[Ϩý€_\D+PÍÿaÏ‹²ª´â $SbD¬p¶`BÀ¶¶‘Ü··©ÏŽæÀ Se†Àï¼M[Ϩý€_\D+Wû U[Ϩý€_\D+8Ðà--ÐàWMV3NyÎuø{Fэ‚`—É¢²&iÌŒJ 6&²uŽfϦ٪bÎlYàÓ>zo‚÷E ç­þO±›ª ‚ ]‚¶ù ¶©ÀFr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr` Fr@‚ ïù !Úèì>µû÷x^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^„Áãë8^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…áx^…

3 Replies
Susi B

Hi Lindsey,

did you test it only on your PC or also online? As far as I know it´s not working in the local preview, so you have to upload it somewhere. If you already uploaded it and it´s not working, try to test it in scorm cloud. Do you have the right to download something (of a specific file size)?

Still not working? Maybe you should contact the Support Team directly and they can take a look into your file. :)

Greetings,

Susi

Susi B

As you can read in this post it should be as long as it´s pickable. Try your file in scorm cloud (always recommended by the staff) and if it´s not working there, I would contact the support.

You could implement the file via a web object too and lead the learner to a download if they really need to have the file.