Fonts - particularly Chinese (Traditional and Simplified)

That happens when the designated font doesn't include the special characters used in Chinese.

The solution is to switch to a font that includes all of the characters for that language. For example, try switching to Arial, which I believe is supposed to work. Otherwise, do some research to locate an appropriate font. 

Yes, that means the Chinese version of a course won't have the same font as the English version. But who will care? It's better to have the Chinese characters appear consistent.

Sadly, I've tried using the font my teams in China and Taiwan have sent me the translation in, PMingLiU, among others and that made no difference to the bolding. - still the same appearance, overall.  In some cases, the same characters will appear in one line, in bold, in others, not.  It is generally an entire sentence rather than just a character or two - sometimes it is part of a sentence.  The same thing happens in Arial - which is what I generally use.

In Word it looks fine, PPT too, just not in StoryLine.

you need a chinese font like

• Noto Sans Simplified Chinese (important: install the "static" version)
• Noto Sans Traditional Chinese (important: install the "static" version)
• Microsoft YaHei (you need an extra web License)
• or other chinese fonts

Bugger - tried it too, just now, no dice :(  Frustrating.

Thanks for suggesting it though.

please upload a .story file with the problem  (one slide is enough) here as attachment

Here's one slide in aprticular.  The first multiple choice is in Noto sans - or it was, the 3rd is in the same font as everything else, Sans.

Thanks!

in your example the

• question is formated in "Open Sans" -> result on publish "SimSun" (traditional chinese)
• answer 1 ist formated in "Nota Sans" -> result on publish "MS PGothic" (japanese)
• answer 2, 3, 4 are formated in "Open Sans" -> result on publish "SimSun" (traditional chinese)

"Open Sans" and "Noto Sans" do not contain chinese or japanese letters, so substitute fonts are used

tries with*

• Noto Sans SC (simplified) -> on publish -> storyline crashes without error message
• Noto Sans TC (traditional) -> on publish -> storyline crashes without error message
• Noto Sans JP (japan) -> ok -> Review 360
• SimSun -> on publish -> ok -> Review 360
• MS PGothic -> on publish -> ok -> Review 360

* all text new formated (click in every text box, control-a, then set the font)

Thanks - I had installed the Noto Sans SC and TC like you had said but they didn't come up in Story line for me.

I had done answer one in the Noto Sans just to see if it would work, but as you saw, being a substitute, it didn't.

Not sure why SimSum didn't work for me before, I had tried that...  fun times.

Thanks again!

if you set the player text to Chinese (Simplified, PRC) or Chinese (Traditional)

• Microsoft YaHei

will be used for the menu

you should try this font for the slides also

Thanks - I will take a look.  Most of my materials are in 6 languages, all in the same project - the user gets to choose which language they want.