Forcing Course Retake After 2 Failures of Final Knowledge Check
Feb 16, 2023
A colleague came to me, needing help with a course she's updating. Learners are given 2 chances to pass the final knowledge check. If they don't pass on 2 attempts, they are required to take the course over from slide 1.
On the results slide, there is variable that changes the "Retake" button from hidden to normal after the first 2 attempts and disables the retry button. The "Retake" button appears as expected. Clicking the Retake button takes the learner back to the beginning to go through the course again. So far, so good.
Here's the issue: When I retake the course and get to the results slide the 3rd time, I should see the retry button normal again and the retake button in the hidden state. However, the retry button is disabled and the retake button is normal. I'm assume another trigger with a variable is needed. Although rare in our experience, theoretically, learners should be able to repeat the process many times. Variables aren't my strong point, so after a few hours, I haven't been able to figure it out. I can attach the entire course if necessary.
2 Replies
Hello Stephen,
Thanks for reaching out!
The way I'd design this through the use of a combination of trigger conditions and variables, similar to what you already have setup.
I'd use a variable to keep track of the number of attempts, and then use conditions to return the user to the beginning of the course once the maximum number of attempts is exceeded.
I understand that this discussion will be more effective if you could see a sample project file to compare results, so I prepared a project file for you which contains a quiz that meets your requirements. Let me know if you have any questions about the setup!
To add to this in regard to initial states, what is the easiest way once they fail that assessment and have to retake the entire course and start back on Slide 1.1? When I changed the slide properties to reset to "Initial State" the user will have to click on everything again but when they are going through it the first time and want to simply jump back to a previous slide, they have to do all the interactions again.