Format Shape Fill isn't working
Mar 14, 2023
Hi! I have an oval that I am trying to apply a gradient to, and I am trying to use custom colors. However, when I try and change the colors on the stops, it briefly changes the colors and then reverts to the color I don't want.
Then I tried the pattern fill tool. I changed the color to my chosen pattern, which worked the first time. But when I tried to change patterns, the pattern stayed orange (default) even though the foreground color was my chosen color.
Please help!
3 Replies
Hello Michelle,
Sorry to hear that the you are having issues when editing the colors of your shapes.
I recommend doing a repair of your Storyline 360 installation to see if this helps address the behavior.
If the issue persists, would you be willing to make a recording of the issue so we can attempt to replicate it on our end? We'll be better able to help you once we know more about how it is encountered.
Mine is doing the same- first the color picker stopped working on my extended screens, now this- it's terrible and slowing me down on a deadline!
Hi Karla,
Sorry to hear about your experience. I'd like to ask a few questions to help clarify your experience:
I'd also recommend doing a repair of Storyline 360 as an initial troubleshooting step. If this issue persists after doing a repair, open a case with our support team here so we can take a closer look at what's happening