Fraude when printing certificate offline

Hi John,

This has been a topic before - and you may want to reach out to the other users here to see how they handled it.  Have you looked at disabling the "print" button once the user has clicked on it? That would cause it so that they could only print one and if they used the button and forgot to actually save or print it, they may be out of luck - but it's an option worth investigating. 

Hi Ashley, thanks for sharing and setting the state of the Print certificate button to disabled sounds like what I'm looking for. However, merely adding a trigger to change the state after clicking doesn't do the job I'm afraid as you still are able to print and refill in another name. It would need some kind of variable or so. Attached is what I've done. Any suggestion is more than welcome :-) Regards

Hi Ashely,

I just tried working a variable as attached thinking that this would do the trick but without ay luck. I must be doin something wrong I'm afraid. Regards,

Hi John,

It looks like you're setting it to disabled if only the state is visited - but why not just set it to disabled when the user clicks? You'll also want to make sure the slide is set to "resume saved state" so that if the user comes back to it they won't be able to print again. 

If you're having difficulty with this, can you share your .story file so that we can take a look at the set up and what's occurring? 

Hi Ashley,

Thanks for coming back and indeed that's what I initially did. Just tried it again an a test file (attached) but when you fill in your can fill in your name again and again. It appears the Print button doesn't get disabled somehow. I have attached the Story file as suggested and really appreciate your help! Best regards,

Hi John,

Change the trigger order so that "disable" comes first and also just to make it easier to see this work I changed the color of the disabled state. I published it here - and after I've clicked and seen the pop up and the results generated I can't click on it again. 

Hi there Ashley,

Thank you ever so much, so simple and effective, great support. You helped me out! And I even look more forward meeting Tom and David during the Articulate seminar forthcoming November in Antwerp, Belgium :-)

Best regards and take care,

No problem John - and glad I could help. Enjoy the seminar in Belgium - you'll have a great time with Tom and David!